無論在任何狀況下，宏基蜜蜂生態農場 或其任何關係企業及供應商均不會為任何因使用，或無法使用本網站或內容所導致，或引發的直接、間接、連帶、懲罰性、特殊，或偶發損害，其中包括失去業務、合約、收益、資料、資訊，或交易中斷等損害負責，即使 宏基蜜蜂生態農場 事先被告知該損害的可能性也不承擔責任。任何與本網站相關之訴訟，必須在訴訟原因發生後一年內起訴，並應以書面告知 宏基蜜蜂生態農場。
HUNG GEE BEES FARM takes serious responsibilities in protecting your Personal Data and compliance with Applicable Laws. We are committed to manage, to protect and to process your Personal Data in accordance with this Policy below.
Please read and review this Policy before you start using any of our services. By registering as our member or placing order with us, mean you have read and consent to this Policy.
For the purposes of understanding HUNG GEE BEES FARM’s Personal Data Protection Policy (“Policy”), capitalized terms used in this Policy shall have the following meanings:
We collect Personal Data from you when:
Please also take note of our Cookies Policy below in respect of the data collected and used by third-party cookies and trackers on our Website.
We may also collect your Personal Data in circumstances where such collection does not require consent under Applicable Laws.
Please ensure that all Personal Data submitted to us is complete, accurate, true and correct. Failure to do so may result in our inability to provide you with the products and services you have requested.
We may use and disclose your Personal Data for purposes necessary to provide you with our products as services, including to:
register and maintain your user account and to verify your identity or age;
process your order for our products or services, process or collect your payment for the order;
deliver or perform the products or services you purchased, including our couriers calling or messaging you to obtain your delivery instructions;
process your returns or refunds in accordance with our Terms of Service;
provide you with supporting services and functions related to your user account, such as saved items in cart, wish list, brand or product notifications;
communicate with you in relation to (i) your queries, requests and feedback, (ii) material changes to our Website’s Terms of Service, Policy or other terms and conditions, and (iii) matters relating to the operation of your account;
personalize and improve your customer experience when you visit the Website and the Apps, for example by prioritizing products and services appearing in your search results or feed;
monitor and enforce compliance with our Terms of Service, including dispute resolution;
comply with (i) internal risk controls, (ii) the terms of our access to payment processing, financial or banking services such as credit card disputes, fraud, billing errors, or (iii) any applicable law; and
ensure our Website functions properly and to improve its performance, by carrying out activities such as debugging, statistical analyses for optimizing our Website.
(collectively, the “Purposes”)In addition, we may use and disclose your Personal Data for the following purposes, to:
send you marketing communications in relation to our sales, products, services, promotions or thePlatforms;
send you marketing communications in relation to the sales, products, services or promotions of business partners, including promotional mail together with your order;
deliver ads which are related to our products and services which may be of interest to you on the Platforms or other websites, apps or online platforms;
enable businesses to deliver ads which are related to their products and services which may be of interest to you;
invite you to our private customer events;
process your participation in our promotions, lucky draws, initiatives or any request for additional Personal Data such as customer surveys;
process your participation in our business partners’ loyalty or point redemption programs;
conduct market and customer research, analysis or tracking;
promote our products and services on our Platforms;
manage the administrative and business operations of HUNG GEE BEES FARM and complying with internal policies and procedures;
improve your customer experience across all touchpoints and training our customer experience team, such as by recording and monitoring phone calls; and
any specific purpose in relation to a particular product or service, which we may separately notify you on the product or service page;
(collectively, the “Additional Purposes”)We may also use your Personal Data (a) for other purposes which are reasonably related to the Purposes and where we have obtained and maintain related consent, the Additional Purposes; or (b) in circumstances where such use does not require consent under Applicable Laws.
Note: If you withdraw your consent for us to use and process your Personal Data the Purposes or the Additional Purposes, we may no longer be able to provide you with the related products, services or benefits associated with our promotion.
In relation to our use of your Personal Data for the Purposes or Additional Purposes, we may disclose your Personal Data to our:
employees, consultants, temporary workers;
payment processors, who process your payment on the Website;
logistics providers, such as courier services which will deliver your order to you;
business partners who separately maintain an account with you for loyalty or point redemption programs;
business partners or vendors in connection with the processing of any promotion, event or service organized by us;
professional advisers and consultants;
agents, contractors or service providers who provide operational services to us, such as online cloud storage and processing, marketing optimization, information technology, telecommunications, security or other relevant services which requires their collection, use or disclosure of your Personal Data; and
any other party whom you authorize us to disclose your Personal Data to.
We may also disclose your Personal Data (a) for other purposes which are reasonably related to the Purposes and where we have obtained and maintain related consent, the Additional Purposes; or (b) in circumstances where such disclosure does not require consent under the Applicable Laws.
We do our best to minimize the disclosure of your Personal Data to the information necessary to perform the related Purpose or Additional Purpose. ‘